Solutions by Business Need
I want to
sell online.
Selling online is more than putting products on a website. Your store needs to connect products, customers, payments, orders and the way your business actually operates.
The real problem
An online store is part of your business, not a separate thing.
A store can look great and still become difficult to manage if products, orders, payments and business operations are not thought through together.
We look at what you are selling, who you are selling to and how an order should move from the customer's screen into your business.
Then we choose the right e-commerce approach and build around that process.
What needs to work together
A good store connects the pieces.
E-commerce touches much more than the product page. We consider the complete flow around the customer and the order.
Products
Product information, categories, pricing, variations, SKUs and the way products are presented to customers.
Customer Experience
Clear browsing, useful product information, mobile experience and a straightforward path toward purchase.
Payments
Configure the payment flow around the market, business model and requirements of the store.
Orders
Create a clearer process for receiving, managing and moving orders through the business.
Inventory
Consider how product availability, stock and order information should be managed.
Operations
Connect the store with the wider processes your team needs to handle after a purchase.
The selling journey
From product discovery to order management.
The customer sees a store. Your business sees a workflow. Both sides need to work together.
Discover
A customer finds your product or reaches your store.
Explore
They browse products, information, pricing and available options.
Purchase
The customer completes the checkout and payment process.
Order
The order enters the business for processing and fulfillment.
Follow through
The business manages the customer, order and relevant next steps.
Choosing the platform
The platform should fit the business.
We work with different e-commerce approaches depending on the business model, products, operational needs and level of flexibility required.
WooCommerce
A flexible option for businesses that want an e-commerce website within the WordPress ecosystem, with room for customization and integrations.
Shopify
A focused e-commerce platform for businesses that want a structured way to build and manage an online store.
Beyond the storefront
The website is only one part of selling online.
Once someone places an order, your team still needs to manage what happens next. That is where e-commerce starts connecting with the wider business.
Inventory
Product availability and stock information can become part of the wider workflow.
CRM
Customer and sales information can connect with relevant CRM processes.
Finance
Orders and payment information may need to connect with accounting processes.
Automation
Repetitive steps can be reviewed to identify where workflows can be made more efficient.
Customer Communication
Relevant order and customer communication can be incorporated into the overall journey.
Is this where you are?
Maybe you're ready to start selling. Maybe you're ready to sell better.
Either way, the first step is understanding what the business actually needs from its online store.
You might be saying…
- “We want to start selling our products online.”
- “Our current store is difficult to manage.”
- “We need a better product and shopping experience.”
- “We need to move from offline sales to online.”
- “We want to improve our existing e-commerce website.”
- “Our orders and inventory are becoming difficult to manage.”
What we can work through
- What you sell and how your customers buy.
- Which e-commerce platform fits the requirement.
- How products, pricing and inventory should work.
- What payment and order processes are required.
- Which systems should connect with the store.
- What should be built now and what can come later.
Start with the business
Let's build an online store that fits the way you work.
Tell us what you sell, how you currently operate and what you want to achieve online. We'll work through the requirements and determine the right e-commerce approach for your business.
Let's talk ↗